Operations Manager

OPERATIONS MANAGERSteffens Insurance Group - Waterford, WISteffens Insurance Group is a family-run financial and insurance firm in Waterford, WI. Nearly four decades in business, same market, same families and now the leadership team is building the internal infrastructure to run without the founder in every seat.This hire is part of that plan. You'd report to the Director of Operations and own the infrastructure that keeps compliance clean, systems running, people paid correctly, and the hiring pipeline moving. In a firm this size, that's not a support seat. It's the seat that holds the place together.What the Work Actually Looks LikeYou own the compliance and documentation calendar carrier requirements, licensing renewals, regulatory deadlines. Nothing gets tracked loosely, and nothing expires because it was forgotten.You own payroll accuracy and the accounting workflows. That means precision under pressure, and catching the problem before it lands on Katie's desk as one.You run hi...

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