Operations Manager

CHANEL

📍 Toronto, Ontario, Canada

Full time Top Executives

Job Description

Location: CHANEL Flagship Boutique (in Yorkville)
Reports to: Boutique Manager - Fashion
Contract: Full-time and contract position (18 months – July 2026 – January 2028)
Your role @ Chanel:
To oversee and direct the operations functions for the Boutique to maximize productivity. The Operations Manager will be the expert on Standard Operating Procedures, systems/tools and ensuring the smooth running of operations to enable the ultimate client experience.

Your Impact @ Chanel:
Customer Experience/Customer Relationship
Build, maintain and follow-through on strong client relationships, responding promptly and appropriately to all internal and external queries via telephone, email, or mail.
Assist on the sales floor as needed, applying CHANEL standards of customer service including welcoming clients, presenting new collections, escorting clients to the door as appropriate
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Job Details

Location Toronto, Ontario

Job Type Full time

Category Top Executives

Posted July 10, 2026

Deadline August 19, 2026