Job Description
Location: CHANEL Flagship Boutique (in Yorkville)
Reports to: Boutique Manager - Fashion
Contract: Full‑time and contract position (18 months – July 2026 – January 2028)
Your role @ Chanel
To oversee and direct the operations functions for the Boutique to maximize productivity. The Operations Manager will be the expert on Standard Operating Procedures, systems/tools and ensuring the smooth running of operations to enable the ultimate client experience.
Your Impact @ Chanel
Customer Experience / Customer Relationship
- Build, maintain and follow through on strong client relationships, responding promptly and appropriately to all internal and external queries via telephone, email, or mail.
- Assist on the sales floor as needed, applying CHANEL standards of customer service including welcoming clients, presenting new collections, escorting clients to ...