Operations Manager

African Echoes Recruitment

📍 stone town, stone town, South-Africa

Full-time Other-General

Job Description

REQUIREMENT:

- RSA ID and legal residence essential
- Valid passport essential
- Willingness and ability to relocate to Zanzibar
- Minimum 35 years' experience in a Hotel Operations Manager or senior hospitality management role
- Strong operational knowledge across Front Office, Housekeeping, Food & Beverage, Reservations, and Guest Relations
- Proven leadership and staff management experience
- Excellent guest relations and communication skills
- Strong financial understanding including budgeting, stock control, and cost management
- Ability to work independently and lead by example
- Experience in boutique hotels, resorts, or luxury hospitality environments advantageous
- Hospitality qualification advantageous

KEY RESPONSIBILITIES:

- Oversee the daily operation of the hotel
- Ensure exceptional guest experiences and service delivery standards
- Manage Front Office, Housekeeping, Food & Bevera...
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