Job Description
Your role
As Operations Manager, you will be responsible for the end-to-end operational performance of Dstny’s services, leading a team of engineers and driving continuous improvement across reliability, automation, and service delivery.
This is a leadership role at the intersection of SRE, DevOps, and platform operations, requiring both strategic oversight and strong operational execution.
Key responsibilities
- Own the availability, performance, and reliability of all production services
- Define and manage operational KPIs, SLAs, and SLOs, ensuring clear visibility of service health
- Lead incident management processes, including escalation, coordination, and root cause analysis
- Drive a culture of continuous improvement, ensuring issues are resolved permanently
- Improve and scale deployment, release, and change management processes
- Establish and maintain operational standards, runbooks, and do...