Job Description
Your roleAs Operations Manager, you will be responsible for the end-to-end operational performance of Dstny’s services, leading a team of engineers and driving continuous improvement across reliability, automation, and service delivery.This is a leadership role at the intersection of SRE, Dev Ops, and platform operations, requiring both strategic oversight and strong operational execution.Key responsibilitiesOwn the availability, performance, and reliability of all production servicesDefine and manage operational KPIs, SLAs, and SLOs, ensuring clear visibility of service healthLead incident management processes, including escalation, coordination, and root cause analysisDrive a culture of continuous improvement, ensuring issues are resolved permanentlyImprove and scale deployment, release, and change management processesEstablish and maintain operational standards, runbooks, and documentationDrive automation and standardisation to improve efficiency and reduce manual effortEnsure secur...