Operations Manager (RI) - Bangalore South

About the Role

● The Operations Manager is responsible for client coordination, training branch team

members and technicians in planning and service-related expertise, and is familiar with

the local work area.

● The incumbent will have to work as part of a multi-functional team, and this involves

collaboration with the internal team and external stakeholders.

Job Responsibilities:

● Oversee overall branch operations, including team supervision, petty cash approvals, and technician coordination through daily briefings and regular meets to foster team bonding.

● Build and maintain strong client relationships through regular visits, lead generation via existing clients, organizing awareness campaigns, and promptly addressing complaints within the minimum turnaround time (TOT).

● Conduct service-level reviews and share updates on new products during client interactions, ensuring continued engagement and satisfactio...