Operations Manager (Relocation to Melilla) (Boiro)

Overview

International iGaming operator is hiring an Operations Manager to oversee Customer Support, Payments and Fraud operations from its growing Melilla hub.

¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.

This is a fully onsite role focused on team leadership, operational performance, escalations, and day-to-day management within a fast-paced casino environment.

Responsibilities

• Oversee Customer Support, Payments and Fraud operations from the Melilla hub.
• Lead and manage teams; drive operational performance and day-to-day operations.
• Handle escalations and ensure service levels are met in a fast-paced casino environment.

Qualifications

• Strong iGaming operations/customer support experience
• Exposure to Payments, Fraud or Player Operations
• Team management experience
• Fluent Spanish and E...