Operations Manager
Waste Connections of Canada
📍 kelowna, regional district of central okanagan, Canada
Job Description
Operations Manager
General Description
The Operations Manager plans and manages district operations effectively, ensuring the best possible service and productivity metrics are achieved. The Manager sets the tone for safety practices and ensures the team understands and follows the rules of safety, allowing for success and protection of employees as well as the community at large. The Manager directs the operations team and drivers to minimize missed pickups, maximize service quality, and minimize drive times while routing to a cost‑effective transfer station or landfill. You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision‑making, and professionalism are essential to success in this role.
Responsibilities
- Track productivity metrics, fine‑tune routes, and adjust boundaries for operational efficien...