Operations Manager
C
Cornwall Staff Agency
📍 Falmouth, Cornwall, United Kingdom
Job Description
Operations Manager – Guest Relations Focus
Award Winning Hotel and Resort -South Cornwall
Up to £50,000 + Quarterly Bonus
About the Role
We are proud to be partnering with this operation, one of Cornwall’s most iconic 4-star coastal destinations, to recruit a Guest Relations–driven Operations Manager.
As a key member of the senior leadership team, you will work closely with the General Manager to oversee the day-to-day operations of this dynamic resort, ensuring exceptional guest experiences and operational excellence across all departments.
This is a hands-on leadership role for someone who thrives in a high-quality hospitality environment and is passionate about delivering outstanding service at every touchpoint.
Key Responsibilities
Partner with the General Manager to lead daily resort operations
Provide strong leadership across departments, including:
Front of House
Housekeeping
Maintenance
Self-Catering Operat...
Award Winning Hotel and Resort -South Cornwall
Up to £50,000 + Quarterly Bonus
About the Role
We are proud to be partnering with this operation, one of Cornwall’s most iconic 4-star coastal destinations, to recruit a Guest Relations–driven Operations Manager.
As a key member of the senior leadership team, you will work closely with the General Manager to oversee the day-to-day operations of this dynamic resort, ensuring exceptional guest experiences and operational excellence across all departments.
This is a hands-on leadership role for someone who thrives in a high-quality hospitality environment and is passionate about delivering outstanding service at every touchpoint.
Key Responsibilities
Partner with the General Manager to lead daily resort operations
Provide strong leadership across departments, including:
Front of House
Housekeeping
Maintenance
Self-Catering Operat...