Operations Manager - Dealership Success
T
Team Lead, Market Operations - Baltimore, MDCarvana
📍 remote, remote, Canada
Job Description
Join Carvana as an Operations Manager to enhance dealership service and parts operations. Focus on delivering exceptional customer experiences and driving team performance.
As an Operations Manager at Carvana, you will manage service and parts functions, ensuring achievement of revenue and gross profit targets. You’ll oversee compliance, facilitate team development, and implement ongoing process improvements. Your leadership will directly contribute to operational excellence and customer satisfaction at our dealership.
Key Responsibilities:
• Oversee revenue targets and customer satisfaction goals
• Conduct KPI performance reviews and drive actionable improvements
• Ensure compliance with brand and safety standards
• Manage relationships with OEM representatives and partners
• Recruit, train, and develop high-performing teams
Requirements:
• Extensive experience in dealership operations management
• Proven...
As an Operations Manager at Carvana, you will manage service and parts functions, ensuring achievement of revenue and gross profit targets. You’ll oversee compliance, facilitate team development, and implement ongoing process improvements. Your leadership will directly contribute to operational excellence and customer satisfaction at our dealership.
Key Responsibilities:
• Oversee revenue targets and customer satisfaction goals
• Conduct KPI performance reviews and drive actionable improvements
• Ensure compliance with brand and safety standards
• Manage relationships with OEM representatives and partners
• Recruit, train, and develop high-performing teams
Requirements:
• Extensive experience in dealership operations management
• Proven...