Job Description
Job Title: Operations LeadJob Description
The Operations Lead oversees sales operations and logistics coordinators while managing end-to-end operational workflows across ecommerce and retail channels. This role ensures accurate order processing, strong fulfillment performance, and compliance with retailer requirements across platforms such as Shopify, Amazon, ERP, EDI, and retailer systems. The Operations Lead builds scalable processes, manages key external partnerships, and plays a pivotal role in shaping operational strategy across North America.
Responsibilities- Lead and manage Sales Operations and Logistics Coordinators, providing clear direction, coaching, and performance oversight.
- Manage operational workflows across Shopify, Amazon, ERP, EDI, and retailer systems to ensure accurate and timely order processing.
- Review and oversee retail purchase orders, ensuring accuracy, complet...