Job Description
Same platform, different brand. Your saved jobs and alerts as well as your log in details have moved with you.
Contract Duration: 1 year (1 Jun 2026 – 31 May 2027)
Location: Chinatown
Working Arrangement: 5-day work week (rostered across Monday to Sunday) must work both weekends
Responsibilities
- Support daily operations of the library branch and work closely with the Library Head and Manager
- Supervise service staff handling shelving, shelf-reading, customer enquiries, and backroom duties
- Ensure staff follow operational procedures, SOPs, and service guidelines
- Monitor service quality and consolidate feedback, compliments, and complaints
- Coordinate system issues, IT equipment upkeep, and building or facilities maintenance
- Support collection maintenance, shelving timelines, and follow-up on damaged or misleading items
- Assist with customer feedback, lost-and-found matte...