Operations Customer Expert — Polish Market (Porto, onsite)
Confidential
📍 Porto, Porto District, Portugal
Job Description
Location: Porto Area, Portugal | Full-time | Rotational Shifts (24/7)
Ready to take your career international?
Join a dynamic operations team supporting the Polish market and work in a fast-paced, multicultural environment where your communication skills truly make an impact.
If you're passionate about helping customers, solving problems, and building a career in an international setting — this opportunity is for you.
Duties:
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Be the voice of support for customers and partners via phone and email (Polish & English).
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Assist drivers and transport/logistics companies with questions about services, accounts, and road usage.
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Resolve inquiries efficiently while ensuring a smooth customer experience.
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Support revenue and account processes, including professional communication on outstanding balan...