Job Description
The operations coordinator is responsible for coordinating and scheduling the daily operations of our glass technicians, ensuring that all our customer needs are met in a timely and efficient manner. The ideal applicant will have excellent organization skills, great communication skills, and the ability to multitask with a strong understanding of urgency.
The operations coordinator will be responsible to ensuring timely ordering of materials and motivating the team to achieve our weekly and monthly targets.
Key Responsibilities:
Scheduling & Dispatching
- Coordinating and scheduling customer appointments and installations, ensuring optimal allocation of resources, and ensuring Emergency Services are executed in a timely manner
- Monitoring the daily jobs to ensure timely completion
- Adjusting the schedule as required to meet targets
Customer Service
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