Operations Associate

The Operations Associate is responsible for supporting the day-to-day operational and logistical activities of the Centre for Continuing Education Studies (CES). The role ensures the smooth delivery of evening, weekend, and special programmes by coordinating administrative processes, class operations, instructor support, vendor management, and stakeholder communication.

Key Responsibilities

• Support the day-to-day operational and administrative activities of CES.
• Monitor on-campus and online CES classes during evenings and weekends, with flexibility in work schedules as required.
• Maintain and update operational databases and programme records to ensure accurate and timely information.
• Respond to participant enquiries via phone and email and coordinate with instructors to support the smooth delivery of CES programmes.
• Coordinate with vendors, Procurement, IT, and other internal departments to support printing, events, ...