Job Description
We are looking for an Operations Associate to support customer-facing logistics and order administration activities for a manufacturing environment in Burlington, Ontario. This contract opportunity is ideal for someone who enjoys balancing accurate data entry, responsive customer service, and hands-on operational support. The successful candidate will help maintain smooth order flow, address product-related concerns, and keep records current while working closely with internal teams.
Responsibilities:
• Enter customer orders accurately and efficiently using established processes and internal guidelines.
• Process manual credit requests and provide administrative support for related in-office documentation.
• Coordinate with operations and other internal departments to track order progress and provide timely updates.
• Assist with the manual breakdown, handling, and sorting of products and packaging as required.
• Investigate customer concerns rela...