Operations Assistant

Job Description

To provide day-to-day technical and operational support for server environment for both hardware and software. Work with various departments to meet maintenance services sales goals. Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.

Key Responsibilities

• Support and train others to support Ontec systems including monitoring, diagnostics, troubleshooting, and repair.
• Help in defining system hardware and software specifications and configurations.
• Design, implement, upgrade, test and troubleshoot systems and applications at Ontec and customer locations.
• Define and maintain system standards, reliability and performance requirements for Ontec production operations.
• Recommend hardware and software solutions, including new acquisitions and upgrades.
• Administer and train others to administer production sys...