Operations Analyst
H
Healthfirst
📍 United States, 1101 GREENWOOD, United States
Job Description
**Duties & Responsibilities:**
+ Complete daily, weekly and monthly analysis, reports, summaries and dashboards
+ Receive and respond to inquiries and complaints and interface with internal and external personnel
+ Support audit, compliance and regulatory responsibilities
+ Meet SLA guidelines in creating files, reconciling information, executing system batches, etc.
+ Identify solutions to issues related to the performance of the business operations and report findings and recommendations to management for process improvement
+ Participate in systems testing and validation for various operations systems
+ Work directly with other teams or business units as a subject matter expert to understand objectives and dependencies to ensure consistency
+ May serve as a departmental liaison with vendors or internal clients
+ Apply basic to complex analytics, data manipulation and/or data queries
+ Additional duties as assigned
**Minimum Qualifications...
+ Complete daily, weekly and monthly analysis, reports, summaries and dashboards
+ Receive and respond to inquiries and complaints and interface with internal and external personnel
+ Support audit, compliance and regulatory responsibilities
+ Meet SLA guidelines in creating files, reconciling information, executing system batches, etc.
+ Identify solutions to issues related to the performance of the business operations and report findings and recommendations to management for process improvement
+ Participate in systems testing and validation for various operations systems
+ Work directly with other teams or business units as a subject matter expert to understand objectives and dependencies to ensure consistency
+ May serve as a departmental liaison with vendors or internal clients
+ Apply basic to complex analytics, data manipulation and/or data queries
+ Additional duties as assigned
**Minimum Qualifications...