Job Description
Job Description
The Operational Support Services Specialist works under the direction of the Manager of Support Services as part of a team responsible for triaging, sorting, and distributing incoming and outgoing patient and insurance correspondence from all sources. Responsibilities include receiving documents via mail, email, fax, and bank lockbox transactions; scanning, separating, and indexing electronic images for multiple healthcare facilities; and loading those images into document imaging, workflow, and patient accounting systems.
Responsibilities
+ Triage and distribute patient and insurance documents to the appropriate departments based on an understanding of patient billing, collections, denials, and financial assistance processes. (10%)
+ Collect, organize, and scan patient and insurance correspondence into document imaging systems. (50%)
+ Ensure mailroom and document imaging activities are completed promptly and accurately to support timel...
The Operational Support Services Specialist works under the direction of the Manager of Support Services as part of a team responsible for triaging, sorting, and distributing incoming and outgoing patient and insurance correspondence from all sources. Responsibilities include receiving documents via mail, email, fax, and bank lockbox transactions; scanning, separating, and indexing electronic images for multiple healthcare facilities; and loading those images into document imaging, workflow, and patient accounting systems.
Responsibilities
+ Triage and distribute patient and insurance documents to the appropriate departments based on an understanding of patient billing, collections, denials, and financial assistance processes. (10%)
+ Collect, organize, and scan patient and insurance correspondence into document imaging systems. (50%)
+ Ensure mailroom and document imaging activities are completed promptly and accurately to support timel...