Operational Support Officer Roles

Brook Street

📍 preston, england, United-Kingdom

Full-time Human Resources

Job Description

Join Our Client as a Full-Time Temporary Administration Officer in Preston!

Are you organised, customer‑focused, and eager to support the justice system? Our client, a reputable organisation within the HMCTS, is hiring for a dedicated Administration Officer to join their team in Preston until March 2027. This is a fantastic opportunity to contribute to vital judicial processes while developing your administrative skills.

What you'll be doing:

  • Handling all administrative tasks to prepare for, facilitate, and conclude hearings.
  • Providing clear, supportive information to users and stakeholders via face‑to‑face, telephone, and written communication, including those with complex needs.
  • Using HMCTS service scripts and knowledge articles to guide users to the right services.
  • Supporting users through complaints procedures, updating systems, and managing risks related to HMCTS buildings.
  • Processing work according to...
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