Operational Support Officer Roles
B
Brook Street
📍 preston, england, United-Kingdom
Job Description
Join Our Client as a Full-Time Temporary Administration Officer in Preston!
Are you organised, customer‑focused, and eager to support the justice system? Our client, a reputable organisation within the HMCTS, is hiring for a dedicated Administration Officer to join their team in Preston until March 2027. This is a fantastic opportunity to contribute to vital judicial processes while developing your administrative skills.
What you'll be doing:
- Handling all administrative tasks to prepare for, facilitate, and conclude hearings.
- Providing clear, supportive information to users and stakeholders via face‑to‑face, telephone, and written communication, including those with complex needs.
- Using HMCTS service scripts and knowledge articles to guide users to the right services.
- Supporting users through complaints procedures, updating systems, and managing risks related to HMCTS buildings.
- Processing work according to...