Job Description
Explore the opportunity to become a Service Delivery Analyst at Broadridge, primarily focusing on enhancing operational performance and client service processes. This role involves metrics tracking, reporting, and effective issue resolution strategies.
As a part of Broadridge's Client Services, this position requires profound collaboration with BR ICS Canada and various partners. You'll handle operational reporting, manage partner issues, and ensure efficient billing reconciliations for production. Your strong communication and consensus-building skills will be crucial for success in this role.
Key Responsibilities:
• Build and maintain relationships with internal and external partners
• Generate reports to support operational performance
• Track and resolve production-related issues effectively
• Coordinate billing reconciliations across services
• Facilitate effective communication on operational challenges
Requirements:
• University Degree or Community Col...
As a part of Broadridge's Client Services, this position requires profound collaboration with BR ICS Canada and various partners. You'll handle operational reporting, manage partner issues, and ensure efficient billing reconciliations for production. Your strong communication and consensus-building skills will be crucial for success in this role.
Key Responsibilities:
• Build and maintain relationships with internal and external partners
• Generate reports to support operational performance
• Track and resolve production-related issues effectively
• Coordinate billing reconciliations across services
• Facilitate effective communication on operational challenges
Requirements:
• University Degree or Community Col...