Operational Information Systems Specialist

Waterloo International

📍 alton, on, Canada

Full-time IT & Technology

Job Description

Enhance student information systems at the University of Waterloo as an Operational Information Systems Specialist. This full-time position emphasizes support queue monitoring and operational process maintenance.

The University of Waterloo is seeking an Information Systems Specialist focused on operations. You will be the primary contact for business stakeholders and participate in cross-functional collaboration for effective system management. Your role will ensure alignment between business needs and technological solutions, contributing to the advancement of student information services.

Key Responsibilities:
• Monitor support requests and prioritize tickets
• Act as the contact point for business systems analysis
• Coordinate system requirements with project managers
• Oversee documentation and validation of business needs
• Identify opportunities for process improvement

Requirements:
• University degree or ...
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