Operational Customer Communications Manager
Skipton Building Society
📍 Skipton, England, United Kingdom
Job Description
Hours:
35 hours per week, Monday to Friday, with a minimum of 3 days per week to be worked from Head OfficeSalary:
£75,000 Per AnnumClosing Date:
Thu, 30 Jul 2026The salary for this role is up to dependent on skills and experience
Ready to shape the way our members hear from us? As Senior Operational Communications Manager, you’ll lead the strategy and delivery of clear, consistent, and compliant communications. You’ll help make sure the messages we send support better member experiences, meet regulatory standards, and give teams the guidance they need to communicate with confidence.
You’ll be a leader who recognises that communications are not just outputs. You’ll enable teams to deliver clear, consistent and genuinely useful communications that support better member outcomes and strengthen regulatory confidence.
This is your chance to shape the standards, frameworks and improv...