Operating Officer - Retail

Spec-Savers South Africa is looking for a commercially astute, operationally sharp retail leader to help shape the next chapter of one of South Africa's most recognised optometry and audiology franchise networks.

This is not a caretaker role. It is a demanding senior management appointment for someone who can sit close to the Group Chief Operations Officer, translate strategy into disciplined execution, and lead a young, high-performing team through growth, complexity and commercial trade-offs.

The Operating Officer - Retail will lead the consumer-facing and franchise-facing engine of the business: franchise operations, retail performance, RSP governance, store growth, retail finance and digital enablement. The mandate is simple to describe and hard to execute: strengthen franchisee profitability, improve customer and store outcomes, and build a retail operating model that can scale.

The Mandate

• Own the retail commercial agenda, inc...