Job Description
Step into a fulfilling career as a Mechanical Services Supervisor at OPENLANE in Ottawa. Oversee a dedicated team ensuring exceptional service delivery while driving operational success.
In this challenging role, you will lead a team of technicians, managing operations and performance to meet financial goals. Your 3–5 years of supervisory experience will allow you to guide technicians through complex repairs and enhance shop efficiency. Collaboration with vendors and customer engagement will also be vital parts of your responsibilities.
Key Responsibilities:
• Supervise and manage performance of service staff
• Conduct quality inspections and allocate tasks
• Address complex automotive issues hands-on
• Monitor departmental KPIs and expenses
• Maintain strong customer relationships and negotiations
Requirements:
• Valid Automotive Service Technician License (310S)
• At least 3 years of supervisory experience
• Proficiency in problem-solving and communic...
In this challenging role, you will lead a team of technicians, managing operations and performance to meet financial goals. Your 3–5 years of supervisory experience will allow you to guide technicians through complex repairs and enhance shop efficiency. Collaboration with vendors and customer engagement will also be vital parts of your responsibilities.
Key Responsibilities:
• Supervise and manage performance of service staff
• Conduct quality inspections and allocate tasks
• Address complex automotive issues hands-on
• Monitor departmental KPIs and expenses
• Maintain strong customer relationships and negotiations
Requirements:
• Valid Automotive Service Technician License (310S)
• At least 3 years of supervisory experience
• Proficiency in problem-solving and communic...