Open Finance CX Governance Specialist - Flexible Hours

Al Etihad Payments is seeking a Customer Experience Specialist to support Open Finance governance by reviewing customer journeys and ensuring CX standards across the ecosystem. You will collaborate with LFIs and TPPs to promote user-friendly experiences.

The role emphasizes detailed CX reviews, documenting findings, and contributing to certification tracking. A relevant degree and 1–3 years in digital banking are expected.