Job Description
Open Enrollment Specialist (Benefits Support) – $22/hr
Schaumburg, IL or Maitland, FL (Hybrid)
Full-Time | Training Provided
About the Role
We’re hiring Open Enrollment Specialists to support clients during their annual benefits enrollment season. In this consultative, appointment-based role, you’ll guide clients through the enrollment process from start to finish—not a traditional call center environment.
Key Responsibilities
+ Manage 30–50 clients during peak season
+ Lead client consultations and working sessions via Webex
+ Project manage open enrollment from start to finish
+ Provide guidance, best practices, and system support
+ Spend 6–7 hours/day on scheduled client calls
+ Manage your own calendar and client appointments
+ Partner with internal teams for issue resolution
Qualifications
Required:
+ 1+ year of professional or corporate experience
+ Customer service or cl...
Schaumburg, IL or Maitland, FL (Hybrid)
Full-Time | Training Provided
About the Role
We’re hiring Open Enrollment Specialists to support clients during their annual benefits enrollment season. In this consultative, appointment-based role, you’ll guide clients through the enrollment process from start to finish—not a traditional call center environment.
Key Responsibilities
+ Manage 30–50 clients during peak season
+ Lead client consultations and working sessions via Webex
+ Project manage open enrollment from start to finish
+ Provide guidance, best practices, and system support
+ Spend 6–7 hours/day on scheduled client calls
+ Manage your own calendar and client appointments
+ Partner with internal teams for issue resolution
Qualifications
Required:
+ 1+ year of professional or corporate experience
+ Customer service or cl...