Onsite Tech Support Specialist — POS & Omnichannel

Cssmerge is hiring a Technical Support Specialist to help customers achieve their goals through our platform. The role requires strong communication, empathy, and the ability to resolve requests via Calls, Chat, WhatsApp, SMS, or Email.

You will respond to tickets, troubleshoot issues, and collaborate with Product and Engineering to resolve bugs and implement requests. This onsite role in Makati demands a shift-ready schedule for 24/7 operations.