Onsite It Support Specialist At Redspace Bedford

Enhance your IT skills as an IT Support Specialist at REDspace in Bedford, NS. Deliver technical support, assist clients, and optimize IT systems in this onsite role. REDspace is seeking an IT Support Specialist who will provide crucial technical assistance for client-based applications and internal workstation equipment.

Key Responsibilities

• Support end users with workstation and equipment issues
• Act as liaison between users and IT administrators
• Monitor support tickets and Slack support channels
• Provide training on software and hardware usage
• Assist in managing hardware and software inventory

Requirements

• Minimum three years’ experience in technical support
• Knowledge of networking principles and VPN
• Proficient with MacOS and Windows
• Robust communication and troubleshooting skills
• Detail-oriented and able to handle multiple tasks

Master technical...