Job Description
Overview
Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our in-store Online teams and drive our performance forward for our customers. As an Online Team Leader you’re the driving force behind our in-store Online team and as part of your role you will:
Responsibilities
- Create a team that delivers outstanding, friendly and helpful service to all our customers
- Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement
- Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded
- Analyse department data to identify opportunities to simplify and speed ...