Job Description
Job Details
Job Title: Online Manager
Location: Gravesend
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Store Management
Closing Date: 21 June 2026
Responsibilities
- Manage the day‑to‑day running of the online operation within the store.
- Keep the team engaged, coordinate vans on the road and ensure customer satisfaction.
- Lead the online shrink agenda by implementing structured processes and making data‑driven decisions.
- Validate picker and driver resource through effective rota planning to achieve picking accuracy.
- Plan and execute all trading activity on the shopfloor, delivering high availability standards, key metrics and KRAs.
- Engage and coach the team to continuously improve routines and processes, fostering a culture of customer service and...