Onboarding & Compliance Support Specialist

Twilio is looking for a Technical Support Expert 2 specializing in Onboarding and Compliance Support. This remote role based in Colombia emphasizes delivering exceptional customer service through empathy, technical expertise, and proactive communication.

The ideal candidate will be bilingual in English and Spanish with experience in support ticket systems and a strong foundation in technical skills. You'll help guide customers through compliance issues and ensure secure communication environments.