On-Site Tech Support Representative Belleville
M
Minacs
📍 belleville, on, Canada
Job Description
Become a key player in customer experience at Concentrix as an On-Site Tech Support Representative in Belleville, Ontario. Deliver excellent service while helping clients resolve technical issues and software concerns.
This role involves providing inbound customer support focused on troubleshooting technical and billing issues. As part of a Fortune 500 company known for its inclusive culture, you will contribute to outstanding customer experiences. Bring your compassion and strong communication skills to foster lasting relationships with clients and help them navigate software solutions.
Key Responsibilities:
• Provide inbound customer support and technical assistance
• Help customers resolve software-related issues
• Assist in correcting billing concerns efficiently
• Deliver exceptional customer experiences with a positive attitude
• Aid customers with technical inquiries skillfully
Requirements:
• Minimum 1 year of prior customer service experience
• Ex...
This role involves providing inbound customer support focused on troubleshooting technical and billing issues. As part of a Fortune 500 company known for its inclusive culture, you will contribute to outstanding customer experiences. Bring your compassion and strong communication skills to foster lasting relationships with clients and help them navigate software solutions.
Key Responsibilities:
• Provide inbound customer support and technical assistance
• Help customers resolve software-related issues
• Assist in correcting billing concerns efficiently
• Deliver exceptional customer experiences with a positive attitude
• Aid customers with technical inquiries skillfully
Requirements:
• Minimum 1 year of prior customer service experience
• Ex...