On-Site Customer Tech Copier Support

Pacific Office Automation

📍 Eugene, Oregon, United States

Full-time Computer Occupations

Job Description

Position


We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho,or Utah.

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too.

Essential Job Duties

  • Use software to remotely access client computers to remotely troubleshoot and diagnose our customer’s network connectivity with multi-functional devices such as copiers and scanners.
  • Communicate with customers via phone, email, etc. to gather information for troubleshooting.
  • Work closely with sales representatives, customers, and field technicians to resolve network related problems.
  • Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.
  • Qualifications...

    Apply for this Position