On‑Site Customer Service Specialist — Hermosillo

SSG is seeking a Customer Service Representative for an on-site role in Hermosillo, SON. You will respond to inquiries by phone, email, and chats, providing accurate information and resolving issues while updating customer records.

In this position, you will escalate complex cases per procedures and collaborate with other departments to maintain high service quality. Fluency in English is required, with additional languages a plus.