Job Description
Lead client retention and service delivery as an OMS Supervisor at Adecco. This role emphasizes strategy development, staff coaching, and exceptional customer service to exceed expectations.
As an OMS Supervisor, you will develop and implement strategies to ensure client satisfaction and effective service delivery. With a minimum of three years in recruitment or client services, you will supervise staff, analyze satisfaction surveys, and identify new business opportunities. Your expertise will drive operational compliance and enhance the overall client experience.
Key Responsibilities:
• Implement operational procedures for service delivery
• Analyze client satisfaction surveys and drive improvements
• Develop recruitment strategies based on market trends
• Establish client retention goals in collaboration with management
• Supervise and coach OMS staff for optimal performance
Requirements:
• Minimum three years in a relevant operational role
• Supervisory...
As an OMS Supervisor, you will develop and implement strategies to ensure client satisfaction and effective service delivery. With a minimum of three years in recruitment or client services, you will supervise staff, analyze satisfaction surveys, and identify new business opportunities. Your expertise will drive operational compliance and enhance the overall client experience.
Key Responsibilities:
• Implement operational procedures for service delivery
• Analyze client satisfaction surveys and drive improvements
• Develop recruitment strategies based on market trends
• Establish client retention goals in collaboration with management
• Supervise and coach OMS staff for optimal performance
Requirements:
• Minimum three years in a relevant operational role
• Supervisory...