Job Description
Elevate customer interactions with UCB as an Omnichannel & Engagement Solutions Partner in Oakville, ON. Shape innovative, personalized engagement strategies that impact patient experiences while working in a hybrid model.
This pivotal role on the Program, Project & Portfolio Management team focuses on developing omnichannel engagement strategies aligned with business, brand, and medical objectives. You will partner closely with Marketing, Medical, and Sales teams to craft and manage comprehensive customer journeys and ensure compliance and quality across all initiatives.
Key Responsibilities:
• Design integrated omnichannel engagement strategies to meet business goals
• Partner with teams to create effective customer journeys
• Manage end-to-end campaign design and execution
• Ensure project timelines and compliance during digital asset development
• Champion analytics to optimize engagement and strategy performance
...
This pivotal role on the Program, Project & Portfolio Management team focuses on developing omnichannel engagement strategies aligned with business, brand, and medical objectives. You will partner closely with Marketing, Medical, and Sales teams to craft and manage comprehensive customer journeys and ensure compliance and quality across all initiatives.
Key Responsibilities:
• Design integrated omnichannel engagement strategies to meet business goals
• Partner with teams to create effective customer journeys
• Manage end-to-end campaign design and execution
• Ensure project timelines and compliance during digital asset development
• Champion analytics to optimize engagement and strategy performance
...