Ombudsperson & Compliance Specialist at Peace Hills
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Peace Hills Insurance
📍 edmonton, division no. 11, Canada
Job Description
Join Peace Hills General Insurance Company as an Ombudsperson & Underwriting Audit Compliance Specialist in Edmonton. Utilize your insurance expertise to conduct audits and improve internal compliance processes.
This full-time role involves post-decision complaint reviews and supports underwriting governance. You will apply your knowledge of property and casualty insurance, regulatory standards, and policy interpretation. Collaborating with the Corporate Underwriting department ensures adherence to organizational guidelines and enhances customer satisfaction.
Key Responsibilities:
• Assess complaints from customers and stakeholders promptly
• Prepare detailed final position letters on complaint investigations
• Analyze complaint trends and present recommendations
• Maintain internal audit checklists and templates
• Participate in auditing underwriting files for compliance
Requirements:
• Minimum 10 years of insu...
This full-time role involves post-decision complaint reviews and supports underwriting governance. You will apply your knowledge of property and casualty insurance, regulatory standards, and policy interpretation. Collaborating with the Corporate Underwriting department ensures adherence to organizational guidelines and enhances customer satisfaction.
Key Responsibilities:
• Assess complaints from customers and stakeholders promptly
• Prepare detailed final position letters on complaint investigations
• Analyze complaint trends and present recommendations
• Maintain internal audit checklists and templates
• Participate in auditing underwriting files for compliance
Requirements:
• Minimum 10 years of insu...