Job Description
Description
The Assistant Site Manager is responsible for assisting in managing, overseeing, and ensuring the successful administrative, financial, and operational aspects of a CityMD site. An Assistant Manager is accountable for:
• Directly managing the Patient Service Representatives (PSRs).
• Supporting a patient-centric urgent care experience from welcome to departure of the facility and ensuring an inviting and hospitable environment
• Supporting overall functions of the site, team and providers with day-to-day operations.
Essential Functions/Responsibilities
• Managing the performance of the front desk operation; understanding at all times of how many patients have visited the site, whether there are any delays in the registration process, and what follow-up needs to be conducted after a patient is discharged.
• Assisting the Site Manager in preparing the schedule for non-providers
• Ordering all medical su...