Office Planner

The Portfolio Group

📍 Hinckley, Leicestershire, United Kingdom

Full-time management

Job Description

Office Planner | Hinckley - 5 Days Onsite | £24,000 - £25,000 + Group Bonus

Are you a people-person with a knack for organisation and problem-solving?

We're looking for an Office Diary Planner to join our busy, high-energy account management team. You'll be the friendly voice our clients hear first, the problem-solver who keeps things running smoothly, and the planner who makes sure every client appointment is right on schedule!

Day to Day

Scheduling appointments for our clients with consultants
Handling service issues quickly, professionally, and with a focus on resolution
Rescheduling and managing diaries to keep everything on track
Investigating and updating client records with accuracy and care
Liaising with consultants, credit control, and other teams to keep clients happy
Answering inbound calls and emails, aiming for first-time resolution every time

YOU?

A positive can-do attitude and a passion for helping people
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