Office Manager

Sussex Insurance (inside Walmart) located at 275 Green Ave W in Penticton is currently seeking a motivated and experienced Branch Manager . The successful candidate will bring a strong background in management and Auto Insurance with proven leadership experience in a fast-paced, customer-focused environment.

Management Responsibilities

• Exercise the authority of a manager including staffing, scheduling, performance management, training, one-on-one coaching, employee recognition, and development

• Ensure performance appraisals are completed and administered in a timely manner

• Take appropriate action when employee performance does not meet expectations

• Keep staff informed of branch manager updates and industry regulatory changes

• Provide ongoing coaching focused on identifying customer needs and strengthening customer relationships

Customer Ser...