Job Description
Office Clerk Billing Support administrative and billing operations in the insurance sector through policy updates, payment processing, data entry, and customer inquiry resolution. This hybrid contract role offers structured training, a collaborative environment, and exposure to financial operations while maintaining quality and service standards. What is in it for you: Hourly salary of $17-18, based on experience. 6-month contract with the potential for permanent employment. Full-time position: 37.50 hours per week. Weekday schedule from 9 am to 5 pm. Hybrid work, with 3 days per week in the office. Responsibilities: Handle sensitive issues to ensure customer satisfaction. Provide detailed verbal and written communication to business areas regarding inquiry resolutions. Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives. Apply premium payments and deposits to policies. Facilitate changes to payment methods, bankin...