Office Assistant III
M
Michigan State University
📍 East Lansing, MI, United States
Job Description
Position Summary
The RHS Service Hub Coordinator (Office Assistant III) will support the Residence Education and Housing Services (REHS) Housing Assignments Office and Culinary Services partners to address customer service needs through the service call center, including students, family and guest calls and emails. The incumbent will report to both REHS and Culinary Services leaders to achieve RHS Service Hub objectives and goals.
This position will work in the RHS Service Hub in 1855 Place and will be responsible for the following:
+ Serve as lead of the Residential and Hospitality Services (RHS) Service Hub addressing requests through the service call center, including students, family and guest calls and emails.
+ Review all housing charges in various software systems and make necessary corrections.
+ Process housing applications, verify housing eligibility and communicate housing requirements.
+ Process all dining plans, change requ...
The RHS Service Hub Coordinator (Office Assistant III) will support the Residence Education and Housing Services (REHS) Housing Assignments Office and Culinary Services partners to address customer service needs through the service call center, including students, family and guest calls and emails. The incumbent will report to both REHS and Culinary Services leaders to achieve RHS Service Hub objectives and goals.
This position will work in the RHS Service Hub in 1855 Place and will be responsible for the following:
+ Serve as lead of the Residential and Hospitality Services (RHS) Service Hub addressing requests through the service call center, including students, family and guest calls and emails.
+ Review all housing charges in various software systems and make necessary corrections.
+ Process housing applications, verify housing eligibility and communicate housing requirements.
+ Process all dining plans, change requ...