Are you the kind of person who turns spreadsheets into systems, and daily tasks into seamless operations? Behind every great office is a team that runs like clockwork. As Senior Office Agent you will make the magic happen!
Come and see what we have to offer!
Tasks
What a day in this role looks like?
Documentary AcceptancesShipment Data Capture Prioritization of Export Build-up and Import BreakdownPreparation of Export and Import documentation (Manifest, AWBs)Handling of irregularities (MSCA, MSAW, FDCA, damages)Preparation NOTOCClose out flightHandling of irregularities (MSCA, MSAW, FDCA, damages)Customer contact (Notify customer)Hand over AWB and Docs to customerDebit chargesSupport implementation of local processes and proceduresApply the OAL (Other Airline) handling process