Ocean Freight Operations Specialist

Role Overview
As an Ocean Freight Operations Specialist, you will work with around 100 colleagues based throughout the UK using your talents to ensure that customer requirements are met and documents are completed in a timely and efficient manner delivering a consistent high quality and compliant processes that enable DHL Global Forwarding to build and develop customer relationships.
 
Key Responsibilities:
* Delivering excellent customer service through our DGF’s 10 Customer Commitments
* Support, drive and commit to the Company’s overall Strategy
* Manage end-to-end process for OFR Exports and designated customers
* Communicating with customers to meet their requirements 
* Administration and management of own operational data, included financial review
* Support and monitor objectives set by Station Manager in terms of profitability maximisation, volume growth and servi...

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