Ocean Freight Customer Support Executive

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Role Overview

We are seeking a highly experienced Customer Service Executive to join our team. This role is critical in delivering exceptional customer experiences while managing complex operational processes. You will act as a key point of contact for customers, ensuring smooth transaction processing and maintaining strong professional relationships.

This position is suited for individuals with substantial experience who can work independently, handle non-routine assignments, and contribute to team d...