Ocean CX & Platform Improvement Specialist

Maersk in the Philippines invites applications for an Ocean Customer Experience Specialist based in Manila. You will lead first-time resolution of customer issues, drive continuous improvement of ocean product processes, and rollout platforms to improve performance and customer satisfaction.

We seek a bachelor's degree with at least two years in customer service within shipping or logistics, strong communication, and the ability to work with Salesforce/SAP and MS Excel.