Non Emergency Patient Transport Dispatcher

South Central Ambulance Service (SCAS) is seeking motivated and organised individuals to join our Non‑Emergency Patient Transport Service (NEPTS) Contact Centre as a PTS Dispatcher. This is a vital role ensuring our patients are transported safely, punctually and with dignity to their healthcare appointments. You will work in a fast‑paced environment where excellent communication, effective coordination and strong decision‑making skills are essential. As the main point of contact for our NEPTS operational staff, you will help deliver a high‑quality patient experience while supporting the smooth running of our service.

Key Responsibilities

• Prioritise, allocate and dispatch patient journeys to ensure appointment times are met.
• Use live mapping and patient transport systems to manage real‑time patient activity and vehicle availability.
• Communicate clearly and professionally with NEPTS crews, call handlers, healthcare professionals, patients and...