NOC 14101 - Receptionists

Job Summary

Provide professional front-desk reception and administrative support to clients, visitors, and staff. Manage communications, scheduling, and general office inquiries with accuracy and a customer-service focus.

Number of Positions

8

Main Duties

• Greet and assist visitors, direct them to appropriate staff or departments, and maintain visitor logs.
• Answer, screen, and transfer incoming calls; take and relay messages accurately.
• Schedule and confirm appointments, maintain calendars, and coordinate meeting room bookings.
• Receive, sort, and distribute mail and packages; manage basic filing and office supplies.
• Respond to routine inquiries by phone, email, or in person and provide general information to clients and staff.
• Prepare, input, and maintain records and documents in office systems, ensuring accuracy and confidentiality.

Requirements

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